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Shipping Policy

Last Updated: September, 2023.

At Born Buddy, we are dedicated to providing you with a seamless and convenient shopping experience. We aim to deliver your orders accurately and promptly. Please review our Shipping Policy to understand how shipping works with us.

Processing Time:

  • Orders are typically processed within 1-2 business days, but please allow up to 3 business days during peak seasons.
  • Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods:

  • We partner with a global network of trusted suppliers and logistics providers to offer you the best prices and an extensive range of products.
  • Depending on the product, your order may be shipped from global areas such as Germany, the USA, Thailand, Tibet, China, India, etc.

Shipping Times:

  • Due to our international sourcing, delivery times may vary. Your item is typically expected to arrive within 6-20 days.
  • Please note that shipping times may be affected by factors beyond our control, such as customs delays or extreme weather conditions.

Tracking Your Order:

  • We provide tracking numbers for most orders. You can easily track your order’s progress on our Order Tracking page. Be sure to enter your order details accurately for the most up-to-date information.

International Shipping:

  • We are proud to offer international shipping options. No matter where you are, you can buy from us and enjoy our products.

Shipping Fees:

  • Shipping fees are calculated based on the weight and dimensions of the products in your order. You will see the shipping cost during the checkout process.

Customs and Duties:

  • Please be aware that customs duties and taxes may apply depending on your location and local regulations. Born Buddy is not responsible for any customs fees incurred during the importation process.

Lost or Delayed Shipments:

  • While we strive for timely deliveries, please understand that unforeseen circumstances may occasionally lead to lost or delayed shipments. If your order is significantly delayed or lost, please contact us, and we will work to resolve the issue promptly.

Contact Us:

If you have any questions or require assistance regarding your order, please reach out to our customer support team. We’re here to provide you with the best possible shopping experience.

Thank you for choosing Born Buddy. We appreciate your trust and look forward to serving you.

Note: This policy is subject to change. Please refer to the most recent version on our website for updates.